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Sales Cloud

Close more deals.

Track all your customer information and interactions in one place, anywhere. Quickly find experts to push deals along, then recognize them for contributions in the same system.

Get more leads.

Nurture leads until they’re sales-ready, then automatically route them to the right reps at the right time. Track the effectiveness of marketing campaigns, making every lead a quality lead.

Accelerate productivity.

No matter if you’re a rep in the field, an inside sales rep, or you just prefer to work inside your email inbox, do more, from anywhere. Even better, automate complex business processes to drive even more productivity.

Make insightful decisions.

With our sales CRM tools, information is in one place so it’s easier to prioritize and make quick decisions based on the most up-to-date information.

Service Cloud

Close cases faster.

Help your support agents solve customer problems faster by putting the right tools at their fingertips.

Provide smarter self-service.

Give your customers access to the answers they need to solve problems on their own terms and timeline.

Personalize customer care.

Get more insight into your customers’ behavior so you can personalize service and predict future needs.

Deliver support everywhere.

Support customers wherever they are — phone, email, social media, apps, or any other channel.

Marketing Cloud

Personalized email marketing at scale

Design, build, and manage data-driven email marketing campaigns on a secure and trusted platform — from basic promotional emails to sophisticated cross-channel strategies.

Exceptional social experiences

Listen to your customers, prospects, and competitors, and engage with them individually. Publish to all of your social media accounts, and analyze the results in one easy-to-use interface.

Marketing, sales, and service all in one

Integrate marketing with sales and service to create 1-to-1 relationships across the entire customer lifecycle. Cultivate one great, lifelong relationship with every customer.

Data Cloud